Winmaker Casino Cookie Policy

At Winmaker Casino, we take your privacy seriously. This Cookie Policy explains how we use cookies and similar tracking technologies on our website at winmaker.com. By continuing to browse and use our platform, you consent to the use of cookies in accordance with this policy. We encourage you to read this document carefully so you fully understand how we manage your data and what choices are available to you.

What Are Cookies?

Cookies are small text files that are placed on your device — whether a desktop computer, tablet, or smartphone — when you visit a website. Here at Winmaker Casino, we use cookies to recognise your browser, remember your preferences, and provide a more personalised experience each time you return to our site. Cookies do not contain any personally identifiable information on their own, but they may be linked to data we already hold about you.

Similar technologies we may use include web beacons, pixel tags, and local storage objects. These function in a comparable way to cookies and are covered by this policy. We may use them in conjunction with cookies to better understand how you interact with our platform.

Types of Cookies We Use

Our Winmaker Casino platform uses several categories of cookies, each serving a distinct purpose. Below is a breakdown of the cookie types you may encounter when using our services:

Strictly Necessary Cookies

These cookies are essential for the operation of our website. Without them, certain features — such as logging in to your account, accessing the cashier, or navigating securely — would not function properly. We do not require your consent to place these cookies, as they are integral to the delivery of our services.

Session management and authentication
Secure login and account access at Winmaker Casino login
Fraud prevention and security monitoring
Load balancing across our servers

Functional Cookies

At Winmaker Casino, we use functional cookies to remember choices you make — such as your preferred language, currency, or region settings — so we can provide a more tailored and seamless experience. These cookies allow us to personalise our platform to your needs without you having to re-enter your preferences on every visit.

Language and localisation preferences
Currency selection (e.g. AUD, EUR, BTC)
Remembering your login status
User interface customisation

Performance and Analytics Cookies

We use performance cookies to collect information about how visitors use our Winmaker platform — for example, which pages are visited most frequently and whether users encounter any errors. This data is aggregated and anonymous, helping us continuously improve our services, game library, and overall site functionality.

Page view tracking and navigation patterns
Error and crash reporting
Load time and performance measurement
A/B testing for site improvements

Marketing and Targeting Cookies

Our Winmaker Casino bonus and promotional communications are supported in part by marketing cookies. These cookies track your browsing habits across our site and, where permitted, on third-party sites, enabling us to display relevant promotions — such as our welcome bonus offers, reload bonuses, or exclusive promo codes — that may be of interest to you. They also help us measure the effectiveness of our advertising campaigns.

Tracking interactions with promotional banners
Delivering targeted bonus and promotional content
Retargeting on partner advertising networks
Measuring conversion rates for marketing campaigns

Third-Party Cookies

We work with trusted third-party partners — including game providers such as Evolution, Pragmatic Play, and BGaming — as well as payment processors and analytics providers. At Win Maker Casino, these third parties may set their own cookies on your device when you interact with embedded content or services on our platform. We do not control these third-party cookies, and we recommend you review the respective privacy policies of those providers.

Why We Use Cookies

Here at Winmaker Casino, we use cookies for a number of legitimate operational and commercial purposes, including:

Ensuring the security and integrity of your account and transactions
Providing a consistent experience across devices and sessions
Remembering your bonus preferences and promotional eligibility
Supporting responsible gambling tools and self-exclusion features
Complying with our licensing obligations under E-gaming Licence No. 0000064 issued by the Tobique Gaming Commission
Analysing usage patterns to improve our platform's performance
Delivering relevant Winmaker Casino bonus offers and promo codes to eligible players

Your Cookie Choices and Consent

We respect your right to control how cookies are used when you interact with our Win Maker platform. When you first visit our site, we present a cookie consent banner that allows you to accept all cookies or manage your preferences by category. You may withdraw or modify your consent at any time by accessing the cookie settings available in our website footer.

Please note that if you choose to disable certain cookies — particularly strictly necessary cookies — some parts of our site may not function correctly. For example, you may be unable to complete the Winmaker Casino login process or access your account settings without session cookies enabled.

Browser-Level Controls

In addition to our on-site controls, most modern browsers allow you to manage cookie settings directly. You can typically find these options in your browser's privacy or security settings. The following links may be helpful:

Google Chrome – Settings > Privacy and Security > Cookies
Mozilla Firefox – Options > Privacy & Security
Apple Safari – Preferences > Privacy
Microsoft Edge – Settings > Cookies and Site Permissions

We recommend consulting your browser's official documentation for the most up-to-date instructions on managing cookie preferences.

Data Retention

Cookies placed by Winmaker Casino vary in duration. Session cookies are temporary and are deleted automatically when you close your browser. Persistent cookies remain on your device for a set period — typically between 30 days and 24 months — unless you delete them manually or they expire. Marketing and analytics cookies are generally retained for a shorter period, and we review retention periods regularly to ensure they remain proportionate and necessary.

Cookies and Responsible Gambling

At Win Maker, we are committed to promoting responsible gambling. Some cookies on our platform are used specifically to support our responsible gambling tools — including deposit limit tracking, session time reminders, and self-exclusion functionality. These cookies are considered strictly necessary for the delivery of our safer gambling obligations and cannot be disabled without affecting these protective features.

Operator Information

Our Winmaker Casino platform is operated by Metlait SRL, a company registered under the laws of Costa Rica (registration number 3-102-911867), with its registered address at El Guayaval, Residencial La Campina Casa Numero Q-11, Cartago, El Guarco, Tejar, 30801, Costa Rica. We are licensed by the Tobique Gaming Commission under E-gaming Licence No. 0000064, and our Random Number Generator is independently certified by iTech Labs (ISO/IEC 17025).

Updates to This Policy

We reserve the right to update this Cookie Policy at any time to reflect changes in technology, legislation, or our business practices. When we make significant changes, we will notify you via a prominent notice on our website or through your registered account. We encourage you to revisit this page periodically to stay informed about how we use cookies. Continued use of our Winmaker Casino platform following any updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Cookie Policy or about how we handle your data more broadly, please do not hesitate to get in touch. You can reach our support team 24/7 via live chat on our website, or by emailing us at support@winmaker.com. For VIP-related enquiries, please contact us at winners@winmaker.com. We are always happy to assist.

Content updated: July 14, 2026